FAQS: Your go to guide for all things nuddy.

PRODUCTS & TIPS

YES! Our Shea butter bars are super moisturising and can be used on the whole body.

Of course! Unlike most skin and hair care brands, we offer a full-sized, free trial service for anyone wanting to make the switch to our bars (you just pay P&P). Check our trials out here.

Our bars are triple milled, meaning they last on average X3 as longer than regular soap bars. 

Yes! We’ve had some great feedback from our community who have used our bars as facial cleansers- why not check them out here.

YES. Our bars are 97% natural and say NO to irritants, which means they are great for sensitive skin.


YES! All of our range is totally suitable for vegans.

Duh! We pledge never to test on animals, instead opting for our (willing) friends and family instead. Humans are the only animals used for testing our products.

Of course! We pride ourselves on being a plastic free brand and want to encourage plastic free bathrooms all over the world.

Yes, our bars are free from all of these items - however it’s important to note that we cannot guarantee that our manufacturers don’t handle these ingredients.

Triple milling is our soap production process. Our soap bar formula goes through stainless steel rollers 3 times to ensure the texture and scent of the formula is evenly distributed. This creates a harder bar that lasts much longer than typical soap bars, as well as a much more luxurious lather.

Sodium Palmate (sustainably sourced), Sodium Palm Kernelate, Aqua, Parfum, Glycerin, Palmitic Acid, Sodium Chloride, Butyrospermum Parkii (Shea Butter), CI77891, Tetrasodium EDTA, Tetrasodium Etidronate, Limonene, Citronellol, Linalool.

Local water hardness should not affect the lather of your bars. If you are experiencing difficulties in getting a good lather, make sure that you have allowed the bar enough contact with water for it to lather up. 

Yes, our bars contain a small amount of synthetic parfum to create their incredible scents.


Yes! Our bars are perfect for the whoooole family.

Our nuddy bars last longest when kept dry in between uses. We recommend storing in our canvas bags or metal soap tins, which look super cute in your bathroom- you can check these out here.

Yes! We're totally safe for all expecting mamas.

Our bars contain only sustainably sourced palm oil, which is the best solution to ensure our bars have their long lasting shelf life. You can read all about our stance on Palm oil here.

Our soaps have a PH of 12.5.

For best results, we recommend holding the bar under running water for 10-15 seconds to activate. Rub the bar between your hands to build up a creamy lather and massage the scalp- you can also rub the bar directly onto the hair. Distribute lather evenly over the scalp and ends of hair before rinsing thoroughly and repeating if desired. All good to go!

Yes you can! Our bars are free from SLS/ SLES/ Paraben/ Phthalates, which are known skin irritants. This means that they are safe to use on dry and sensitive scalps and will not cause further irritation- yay!

Yes! Our bars are curly girl method approved and we have had some of our BEST results on curly haired gals.

Nope! Unlike many shampoo bars, nuddy bars will not leave you in transition phase limbo. 

Uh huh, honey. Want to make sure our shampoo bars suit your hair before buying full sized? We offer free 20g samples of our bars for you to trial before making the switch (you just pay P&P). Check out our shampoo bar trials here.

As with most shampoos, we recommend washing your hair every few days for optimal results. 


YES! All of our range is totally suitable for vegans.

Duh! We pledge never to test on animals, instead opting for our (willing) friends and family instead. Humans are the only animals used for testing our products.


Of course! We pride ourselves on being a plastic free brand and want to encourage plastic free bathrooms all over the world.

Yes, our bars are free from all of these items - however it’s important to note that we cannot guarantee that our manufacturers don’t handle these ingredients.

SLS=Sodium Laureth Sulfate/ SLES=Sodium Lauryl Ether Sulfate.

No, our bars don't contain these ingredients. These are chemicals that are often used in shampoos to help create their lathering effect. The issue is, they are known irritants that can aggravate the scalp and cause dryness and damage. This is why we choose NOT to use SLS, instead opting for much more skin-friendly ingredients, like argan and coconut oils.

Our shampoo bars are 100g and usage will determine how they last. We say that on average you will get 80 washes per bar.

This depends on your hair type. We recommend washing your hair with and without additional conditioner to see what works best for your hair- everyone's hair is subjective!

Sodium Cocoyl Isethionate, Hydrogenated Vegetable Oil, Aqua (Water), Polyglyceryl-4 Laurate, Glycerin, Parfum (Fragrance), Cocos Nucifera (Coconut) Oil, Argania Spinosa Oil, Tetrasodium Glutamate Diacetate, Hexyl Cinnamal, Linalool, Citronellol, Geraniol.

Yes, our bars contain a small amount of synthetic parfum to create their incredible scents.

Yes! Our bars are perfect for the whole family.

Yes! We're totally safe for all expecting mamas.

Our nuddy bars last longest when kept dry in between uses. We recommend storing in our canvas bags or metal soap tins, which look super cute in your bathroom- you can check these out here.

Our bars have a PH of around 6.

Unscrew the handle from the two part head and insert blade. Reattach the handle securely. Moisten the shaving area with warm water and massage with your nuddy soap before getting started.


A safety razor contains a safety device between the edge of the blade and the skin, resulting in less chance of injury, and a closer, more hygienic shave. Plus, they will last you your lifetime, helping to save your pocket and the planet in equal measures.

Our razors are 100% plastic free, instead made from brass- sturdy and sustainable.

We recommend using each side of your blade 4-5 times before switching to a new one.

ABOUT US

In the UK baby! We are super proud to support UK manufacturers.

We are based in Middlesbrough, England. 

CONTACT

To get access to exclusive content and offer, sign up to our mailing list at the bottom of this page.

We hate to see you go, but if you really want to unsubscribe, click the unsubscribe button at the bottom of your email.


If you have any questions about nuddy, please email us at info@nuddy.co.uk and we will do our best to get back to you ASAP.

ORDERS, DELIVERY AND SHIPPING

All of our orders are shipped out within 2 days of placement, via Royal Mail.

UK postage is £3.95 or free delivery on orders over £50.

International shipping costs vary depending on destination.

YES! nuddy is available worldwide, baby.

If your parcel hasn't arrived within two weeks of placing your order, please contact us via our Facebook page (nuddy UK), Instagram page (@nuddyofficial) or info@nuddy.co.uk

Our warehouse team does not ship orders on weekends- orders placed on these days will be shipped as soon as possible the following working weekday.

Yes, honey! We offer monthly and bimonthly subscription services for all of our products, helping you save money in the long run, whilst getting your favourite products delivered to your doorstep, hassle free. Check out our subscription options here.

If you change your mind about your subscription, please email info@nuddy.co.uk and our team will cancel your plan.

You can shop online at nuddy using Apple Pay, Pay Pal,Google Pay, Clearpay or credit card using Visa or Mastercard.

-Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

-To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

-To complete your return, we require a receipt or proof of purchase.


-Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

-If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

-To return your product, you should mail your product to: 136 Low Lane Middlesbrough GB TS58EE

-You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

-Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

-If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.